Everything You Need to Know About In Session Offices

Frequently Asked Questions

PRICING:

Question 1: Can I cancel my membership anytime? YES!

Unlike a lease or sublet, there are no long term contracts to sign. All memberships are month to month and can be canceled at any time.

Question 2: Can I cancel an individual session? YES!

We have a 24-hour cancellation policy. We do not offer refunds, but you will receive a credit to your account for future use. Credits expire 12 months from the date of issuance and are non-transferable.

Question 3: Are there any hidden fees? NO!

There are no hidden fees, initiation fees, or any other fees!

Question 4: Can I get a discount if I use the space frequently? Yes!

Members can prepay for blocks of time and received a discount.

We currently offer a 10-pack for $225 ($22.50 per hour) or a 20-pack for $200 ($20Per hour). We do not offer refunds on packages. Time must be used within 12 months of purchase, and are non-transferable.

Question 5: How am I billed?

All billings are processed through the In Session Offices app.

Single Sessions: Will be charge upon booking.

Recurring bookings: You will be charged for the first booking in the series, and then on the day of each subsequent booking.

New memberships: Will be prorated for the first month and then billed automatically on the first of each subsequent month.

SCHEDULING:

Question 1: How do I reserve time in the offices?

To reserve time, go here to download the In Session Offices app and follow the instructions.

Question 2: Can I book the same day and times for an extended period? YES

You can create a “recurring booking” in the app by clicking More options after selecting the day, time, and office. Then click Repeat to set how often you’d like the booking to recur. You will be charged right away for the first booking in the series, and then on the day of each recurring booking.

Question 3: Do you only offer offices by the hour? NO!

We also offer daily, monthly and annual memberships plans, email us for information.

Question 4: What hours are you open?

Rooms are available to be booked between 7:00 AM and 8:30 PM

OFFICE:

Question 1: Do I have to be a therapist? NO!

Our office layouts are built with counseling sessions in mind, but the following is a list of professionals that are welcome to be part of our community.

Primary Care Physicians, Concierge Medicine, Pediatricians, Psychiatric Nurse Practitioners, VA Contracted Physicians, Behavioral Analysts, Hypnotherapists, Nutritionists, Dietitians, and Neurofeedback Practitioners

If you don’t see your profession listed, don’t worry, reach out to us and we can see what we can do to accommodate you.

Question 2: Do I need to be licensed? YES!

We require all members to be licensed in their respective professions, or be supervised under a licensed professional, and hold a malpractice insurance policy with general liability coverage.

Question 3: Can I receive mail at the office? YES!

CLICK HERE TO LEARN MORE!

Question 4: Can I bring in my own furniture and decorations? NO!

Furniture is not needed, as every office comes fully furnished with a couch, chair, desk, clock, and much more so you and your clients feel right at home.

Question 5: Is the office securely locked? YES!

A key code is required for entry into our building lobby. The door to the office hallway, as well as each office door is controlled electronically. Providers have access to the hallway, and their office during their scheduled booking time.

Question 6: Is there a place to store my files and belongings? YES!

Storing items in the individual offices is not permitted, but we do have secure storage available for an additional monthly charge.

Fireproof silicone coated fiberglass material withstands temperatures up to 2000°F Waterproof construction keeps contents dry and protected; dimensions of 16.5 x 13 x 10.5 in. fit letter and legal size folders Lockable zipper and metal hasp add security; interior compartment with slots and pockets keeps items organized

Question 7: Can I eat in the office? NO!

However, we have a kitchen that you’re welcome to eat in. The kitchen includesa standard size refrigerador, and most of our locations have a dishwasher as well.

Question 8: Can I bring Guests? NO!

No guests are not allowed.

Question 9: Do you allow pets? NO!

No pets are allowed, but service animals that accompany individuals with disabilities are always allowed.

Question 10: Is there a receptionist? NO!

We have a virtual receptionist. When clients check in on the iPad in our lobby, you receive a notification on your phone.

Question 11: How do I get into the offices?

In order to open your office door, you must have our app “In Session Offices” installed on your phone. You will receive Detailed instructions on how to access the building and your office upon booking your first session.

Question 12: What amenities do you have?

Kitchen: Refrigerator, Dishwasher, Microwave, Hot water, Cold Water, Coffee, Tea, Ect.

Office:Wifi, Sound proofing, Pens, Paper, Printer, Ect.

Question 13: Can I view the offices before I use them? YES!

Click here for pictures and virtual tours of our offices by location.If you’d like to see an office before booking, please email us to schedule a tour.

Question 14: What is the minimum amount of time I can book?

The minimum booking time is 1 hour. Once you have booked the initial hour, you can book in pro-rated 15 minute increments. We highly recommend booking an extra 15 minutes at either end of your reservation to allow for time to settle in and to straighten up at the end.